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Account Manager
3131 Jay Street, Suite 110 Santa Clara, CA 95054 US
Job Description
General Position Summary
This position is responsible for meeting sales goals by performing territory management, product presentations, performance management, successful negotiation, and effective sales planning to assist the company in meeting the corporate objectives.
Communicates with customers via phone or email; receives and processes purchase orders, purchase confirmations, invoices, order cancellations or changes in product/delivery schedules.
• Informs customers of prices, shipping dates, anticipated delays, and any additional information needed by customers.
• Follows up on sample, literature, and specification requests.
• Understands every account/customer special requirements, and ensures such items are recorded and properly outlined for each sales order.
• Reviews orders for accuracy and product availability; enters orders into the system.
Essential Job Functions Business Development
• Achieves the sales quota which is discussed and agreed between the incumbent and management.
• Travels through assigned territory to call on existing and prospective customers, and to attend trade shows for business opportunities.
• Develops new businesses through introduction of the company and product positioning.
• Researches and compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trades shows, Internet Web sites, referrals and other sources.
• Researches market conditions and conducts feasibility studies to determine market demand for existing and new products or services.
• Gathers, analyzes, and compares competitor data and pricing to that of the Company for benchmarking purposes in evaluating market position.
• Prepares presentation materials for sales and marketing purposes.
• Calls on delinquent accounts and collects payments.
• Attends departmental sales meetings to discuss project status and prospective customers.
• Provides input to management on new product or service features to be developed to meet current and future customer needs in the U.S.
• Builds and maintains relationships with key customers and accounts.
• Achieves the sales quota which is discussed and agreed between the incumbent and management
Requirements for the Role:
-6+ years in Sales, Account Management, or Client relationships at a semiconductor environment
-Semiconductor capital equipment sales experience required (equipment used in the semiconductor process such as deposition, lithography, etch, cleaning, wafer bonding/debonding)
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