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Technology Services Administrator (Century City)
1901 Ave of the Stars #1600 Los Angeles, CA 90067 US
Job Description
Technology Services Administrator
Salary Range: $94k to $104k
This is your chance to step into a critical onsite IT role at our client's Century City office and directly supports the infrastructure that powers world-class legal operations.
About the Role:
We' are looking for a Technology Services Administrator (Desktop Support professional) who thrives in a fast-paced, professional services environment. In this role, you'll be the go-to onsite IT expert, supporting attorneys and staff with end-user systems, meeting technologies, and infrastructure maintenance.
What You’ll Do:
- Deliver white-glove support for users in a Microsoft 365/Windows 11 environment
- Handle escalated service tickets and provide expert-level troubleshooting
- Support video conferences, webinars, and high-stakes meetings
- Maintain AD security groups, MDM, document management systems (iManage, NetDocs)
- Participate in IT projects and infrastructure upkeep
- Work fully onsite, Monday–Friday in a polished professional office
- Be available for occasional after-hours emergencies and light travel between local offices
What You Bring:
- 3+ years of IT experience in legal or professional services (this is a must!)
- Strong knowledge of Windows 11, Office 365, Active Directory, and printer/device troubleshooting
- Experience supporting attorneys or client-facing professionals
- Stellar interpersonal and communication skills
- Hands-on familiarity with iPhone/Android support, conference room tech, and AD
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