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Training Specialist
2011 N. Soto St Remote - Los Angeles, CA 90032 US
Job Description
Pay Range: $35 - $40.85/hour
Job Summary:
The Training Specialist will contribute to the development, implementation and success of the our client's applications. The Trainer will also develop and maintain application-training materials, including eLearning scripts, as directed by Manager.
Duties/Responsibilities:
- Supports all elements of Care and Business Application training planning, design, development and implementation
- Provides training for all phases of the implementation lifecycle, including training super users, other trainers and end-users
- Trains and coaches end-users, super-users, and training support staff during and after training sessions, and during optimization initiatives
- Develops and conducts training overviews
- Contributes to the development of training plans for their designated applications and user roles
- Develops detailed curriculum content that includes but is not limited to instructor/student guides, quick reference materials, job aids, scripts and scenarios
- Works with project managers, application managers, applications specialists and subject matter experts to assist with the development, validation and updating of training materials
- Proactively escalates issues and risks to Training Manager
- Assists with the development and execution of appropriate success criteria and measures for training
- Troubleshoots problems or questions from end users
- Assists with the mentoring of new trainers
- Provides end-user implementation-related support
- Completes all assigned project tasks and requirements within designated timelines
- 2 years plus instructor led class training experience (in person or virtual)
- Curriculum and training materials development
- Experience with IP nurse training
- Demonstrated ability to deliver classroom training using best practice adult learning principals
- Demonstrated experience with the basics of curriculum development
- Ability to accept accountability for assignments, timeliness and quality of work
- Excellent communication skills with all levels of hospital staff
- Bachelors degree or related field experience
- High school diploma required
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