Program Manager

Los Angeles, CA 90017

Employment Type: Perm Job Category: Program Manager Job Number: 19758

Program Manager

We are building the next-generation platform for the guest service industry, and are looking for a   Program Manager to lead our custom, enterprise level project initiatives. 

Key Responsibilities
  • Work closely with project sponsors, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives
  • Manage program and project deliverables for optimal return-on-investment, and coordinate and delegate cross-project initiatives
  • Identify key requirements needed from cross-functional teams and external vendors
  • Develop and manage project timelines and be accountable for delivering against established business goals/objectives
  • Work with our Custom Engineering and Product Management teams to identify risks and  opportunities across multiple projects within the department
  • Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders

Job Requirements
  • BSc/BA diploma in management or a relevant field; MSc/MA is a plus
  • Experience in leading enterprise-grade technology projects, with exposure to mobile apps and the hospitality industry vertical
  • 5+ years in an advanced management role (preference is given to those with program  management experience)
  • Outstanding working knowledge of change management principles and performance evaluation processes
  • Thorough understanding of project/program management techniques and methods
  • Excellent knowledge of performance evaluation and change management principles 
  • Working knowledge of program/project management software (Basecamp, MS Project, etc.) is a strong advantage
  • Outstanding leadership and organizational skills
  • Excellent communication skills and problem-solving ability

 

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