Salesforce BSA, Lead

El Segundo, CA 90245

Employment Type: Perm Job Category: SalesForce Job Number: 19462

Job Description

Job Summary:

Our client is looking for a talented business analyst to drive a variety of new initiatives. The Salesforce Business Systems Analyst will work with our client’ s passionate group of talented project teams, engineers and business leaders, designing systems that connect with their millions of customers.

  • Plan and facilitate requirements definition sessions with stakeholders to capture business requirements.
  • Create detailed requirements, use cases, guides, and diagrams for product releases.
  • Ensure projects are implemented according to requirements.
  • Assist with project planning, scoping and management.
  • Assist in the writing of the test plans, cases & scripts as required.
  • Work with Project Management on delivery feasibility and management of project scope, resources and schedule.

Requirements for the Role:
  • Bachelor’ s degree.
  • 5+ years of experience as a project manager or business systems analyst, with a strong ownership of documentation.
  • Proficient in generating documentation for business and technical workflow, structuring requirements documents and documenting complex specifications.
  • Understanding of product development and launch process.
  • Knowledge of CRM (SalesForce) system.
  • Understanding of general operational business flow.
  • Highly analytical, logical, and good problem solver.
  • Strong written/oral communication skills, with the ability to interact professionally with all levels of staff.
  • Able to plan work, organize time, and maintain workflow.
  • Experience in working in fast-paced environment and juggling simultaneous projects.


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