ServiceNow Developer (Jr - Mid)

Woodland Hills, CA 90404

Employment Type: Contract Job Category: Web Developer Job Number: 19188

JOB SUMMARY

Our client is looking for an Offshore ServiceNow Developer that will manage/handle the company’ s operational support tickets for ServiceNow team and resolve it in a timely manner.   He/she will also work with UMG ITSM onsite team, end users, UMG IT, Vendor team members as needed to analyze/troubleshoot/fix operational support issues. Other duties and responsibilities for the role are as follows: 
  • Support Minor Enhancement / Configuration / Development in various IT processes of Incident, Problem, Change and so forth and also assist with development work on custom scoped apps under guidance of the company’ s ServiceNow - ITSM team. 
  • Build and Deploy UI Policies, UI actions, script includes, scheduled jobs, import sets and transform map.
  • Support ServiceNow version upgrades, build & deploy required enhancements to the Service Now platform

REQUIREMENTS FOR THE ROLE
  • Minimum of 2 years of development experience in ServiceNow platform
    Minimum of 1 year of experience with operational support/administrative activities using ServiceNow
  • ITSM processes knowledge/concepts
  • Good communication skills in English
  • Team player

 

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