Enterprise Services Engineer, Sr.
• Bachelor Science in Computer Science, Information Systems, Computer Engineering, or related field or equivalent work experience
• 6+ years of relevant business support and/or information technology support experience
• Working knowledge of designing, installing, maintaining and configuring enterprise services infrastructure and applications based on Microsoft Windows Server, Active Directory, and Office 365
• Experience in the following is a must:
o Change and Release Management: Applies sound IT production and change management methods to all areas of Information Systems. Actively communicates changes within the IT infrastructure to all affected parties proactively and in an effective manner. Establishes and maintains strict testing and deployment methodologies for Information Systems.
o Disaster Recovery/Business Continuation: Designs and implements the processes to establish and maintain appropriately available computer systems operations environment with primary focus being on EMR, HIM, Finance, HR, Supply Chain and email systems. This includes controlled observation and evaluation of new technologies and methodologies. Testing plans and documentation are required.
o Capacity, Configuration and Architecture Management
o Availability/Incident Management