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Application Data Engineer
3131 Jay Street, Suite 101 Santa Clara, CA 95054 US
Job Description
Our client is urgently looking for a Data Engineer; the ideal candidate for the role must be able to do the following:
Application Service Engineering
- Interfacing Reticle inspection Die to Database software development engineering team to provide a customer product diagnosis and possible problem solution of products.
- Providing liaison between customer and applications programmer for customer requests involving change in applications.
- Providing customer technical training including on-site training and generating best known method documents, application notes and other training materials.
- Developing technical presentations and conducting demonstrations on products.
- Assisting sales staff to prepare product specification and negotiating a customer’s took purchase specifications.
- Working together with field service engineers to give customer application support at customer site in timely manner, as well as an installation of products.
- Building and maintaining customer satisfaction through clear and consistent communication and sharing collective knowledge.
- Receives service calls from customers. Determines customer need or problem and responds accordingly.
- May provide over-the-phone consultation and advice to customer, may need to respond to emergency customer situation or may schedule and repair Company’s products at customer site.
- Performs preventative maintenance on Company products.
- Establishes and manages a local maintenance service structure.
- Inspects and evaluates customer usage of Company products.
- Provides training to customers in usage and maintenance of Company products.Â
- Degree in Electrical Engineering, Physics, or similarÂ
- Knowledge of MATLAB, Python, Linux and other analysis softwareÂ
- Knowledge of optics and wavelength
- User interfacing
- Previous work experience with semiconductor photomask inspection toolsÂ
