AV Specialist

Austin, TX 78701

Employment Type: Contract Job Category: Telecom Job Number: 24363

Job Description

AV Specialist
Description
Job Brief:
Successful candidates are eager to learn, share knowledge, self manage and execute on our incident handling processes to keep our AV services running optimally for our users. Solid technical, analytical, and troubleshooting skills are required to thrive in our hyper-growth SaaS environment. The ideal candidate will have corporate experience with AV equipment setup and installation, and proficiency in using Zoom and MS Teams.

This position is based in person in our client's Austin, Texas office. We’re looking for someone to join their team immediately.
Responsibilities:
  • Set up, operate, and maintain AV equipment for meetings, presentations, and corporate events.
  • Work with Executives and their assistants on finding AV solutions for high level meetings and events.
  • Install AV systems and ensure their functionality and proper operation.
  • Troubleshoot AV issues promptly and effectively, minimizing downtime.
  • Provide documentation and staff training on the usage of AV equipment and software platforms, including Zoom and Microsoft Teams.
  • Coordinate with event planners to ensure all AV requirements are met.
  • Conduct regular maintenance checks on AV equipment and perform necessary updates or repairs.
  • Stay up-to-date with the latest trends in AV technology and suggest upgrades and improvements when necessary.
  • Knowledge of the operation of our current Zoom hardware, including Neat Bars and Mac OS.
Requirements:
  • Proven corporate experience in setting up and operating AV equipment.
  • The ideal candidate will have experience in hosting live events, both onsite and offsite, and will have collaborated with external AV service providers. A key part of the role involves acting as a liaison between IT and AV providers.
  • Proficiency in using and troubleshooting Zoom and Microsoft Teams.
  • Excellent technical skills and a keen eye for detail.
  • Strong problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Ability to work flexibly to accommodate business needs, including occasional evenings or weekends.
  • A relevant certification or diploma in a related field is a plus.

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