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Business Analyst
21301 Burbank Blvd. Woodland Hills, CA 91367 US
Job Description
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Understand Business Needs:
- Develop a comprehensive understanding of the business need and related processes.
- Analyze existing workflows and identify areas for improvement.
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Lead Requirements Definition Sessions:
- Organize and facilitate sessions with business stakeholders and Subject Matter Experts (SMEs).
- Prepare and guide discussions to elicit requirements effectively.
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Document Business Requirements:
- Translate complex business problems into clear and concise business requirements.
- Use appropriate documentation formats such as User Stories, BPMN, Wireframes, UML, or PowerPoint.
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Confirm Requirements:
- Document and confirm business requirements with clients to ensure alignment.
Collaboration with Technical Teams:
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Communicate Requirements:
- Effectively communicate business requirements to technical staff and development teams.
- Assist in designing technical solutions that address business needs.
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JIRA Ticketing:
- Break down business requirements into JIRA tickets (Epics, User Stories, Tasks) with defined Acceptance Criteria.
- Clarify questions and resolve ambiguities for developers and QA Engineers during development.
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Project Management:
- Ensure software meets project objectives and customer expectations.
- Serve as the main point of contact between the project team and source system owners.
Business Process Mapping:
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Map Business Processes:
- Understand and document current and desired business processes and user journeys.
- Propose solutions and identify opportunities for business transformation.
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Workshop Facilitation:
- Lead workshops to gather requirements and communicate results to stakeholders.
Business Test Cycle Planning:
- Test Planning:
- Capture test scenarios and create/maintain test plans for Business User Testing in Zephyr Scale.
- Assist business users with testing and user story creation/refinement for development handover.
Project Administration:
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JIRA Administration:
- Administer and maintain project workflows in JIRA for effective communication.
- Collaborate with other BAs and project team members to refine best practices and manage the product backlog.
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System Documentation:
- Maintain system documentation in Confluence for business and development teams.
- Collaborate with other teams to understand data sources and integration points.
Reporting:
- OKRs/KPIs Reporting:
- Assist in reporting project objectives and key performance indicators to stakeholders.
Time Management:
- Manage Time and Priorities:
- Complete deliverables on time with limited supervision.
- Manage multiple work streams, assess priorities, and deliver accurate work products.
- Proactively resolve time conflicts and collaborate with teams across different time zones.
Skills:
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Essential:
- Bachelor’s degree in Business Administration, Computer Science, or related field.
- 5+ years of business analysis experience.
- Experience gathering specifications for web-based applications.
- Agile team experience.
- Strong interpersonal and communication skills.
- Excellent technical writing abilities.
- Critical thinking and problem-solving skills.
- Basic knowledge of databases and web services.
- Detail-oriented with high accuracy.
- Willingness to work flexible hours for collaboration with global teams.
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Desirable:
- Proficiency in JIRA, Zephyr Scale, Business Objects.
- Familiarity with Lucid/Miro/Digital Whiteboarding Tools.
- Experience in the entertainment industry or royalties.
- SAP FI experience.
Education:
- Bachelor's degree in Business Administration, Computer Science, or equivalent experience (minimum 5 years as a Business Analyst).
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