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Requirements Management and Analysis:
Functional Design:
Participate in the installation and configuration of development/test/production Microsoft Finance and Supply Chain Management environments is required.
REQUIRED & PREFERRED QUALIFICATIONS:
Salary: $118,000 - $120,000
Business Systems Analyst II, CRM (On-site two days a week)
10801 Walker Street , Suite 250 Cypress, CA 90630 US
Job Description
Requirements Management and Analysis:
- Ability to define, document, and manage business requirements to the smallest set that will provide the biggest impact in advancing business objectives.
- Accurately translates business requirements into functionality.
- Manages requirements to meet business expectations.
- Prioritizes business requirements and recommends changes to multiple business processes.
- Understands business process complexity.
- Assesses the risks of various solutions looking across multiple applications.
- Documents and contributes to the "to be" business process state considering multiple factors.
Functional Design:
- Ability to translate business requirements to functional designs using analysis and design techniques.
- Understands and creates functional design specifications for low to high complexity solutions.
- Provides the link between the business and technical views of the system.
- Can listen to and understand technological constraints.
- Clarifies the business rationale of a solution concept.
- Maps business requirements to functional specifications ensuring traceability.
- Anticipates weaknesses in the design solution to ensure risk is mitigated.
- Understands technical design specifications and ensures that the technical solution(s) developed will satisfy the needs of the business.
- Capitalizes on reusability while minimizing rework by incorporating prior resolved solutions.
- Considers solution interdependencies in functional design.
- Considers third-party application features and upgrades prior to designing in-house solution.
- Develops solutions for system needs that business partners would not be able to articulate on their own.
Participate in the installation and configuration of development/test/production Microsoft Finance and Supply Chain Management environments is required.
- Builds user acceptance test cases.
- Coordinates, monitors, and trains end-users on business solution.
- Provides clarification on basic questions of solution testing.
- Incorporates customer feedback into the delivery of service to provide the best experience possible for the customer.
- Quickly and effectively solves customer problems.
- Facilitates end-user adoption of business solution.
- Monitors testing of business solution.
REQUIRED & PREFERRED QUALIFICATIONS:
- Bachelor’s Degree or equivalent work experience in a related field required.
- MS Dynamics CRM experience preferred.
- Demonstrated ability to have successfully completed multiple implementations and/or platform upgrades.
- Must be skilled in analytical techniques, practices, and problem solving.
- Exhibits prior and current technical expertise in web technology and the ability to learn new technology.
- Ability to effectively communicate, both verbally and in writing, at all levels including customers, vendors, peers, business stakeholders, and management required.
- Proficiency with Microsoft Windows and Microsoft Office products required.
- Capable of learning new systems and creating/implementing new system functionality.
- Understands advanced internet and client/server architectures.
- Possesses intermediate knowledge of SQL and databases.
- Detail-oriented with excellent interpersonal communication skills.
- Excellent customer service skills.
- Presents information in a concise and focused manner.
- Listens to others.
- Communicates written information (for example, facts, ideas, or messages) in a succinct and organized manner.
- Produces written information, which may include technical material that is appropriate for the intended audience.
- Shares ideas and perspectives and encourages others to do the same.
- Informs others involved in a project of new developments.
- Ensures written messages have the desired effect on the target audience.
Salary: $118,000 - $120,000
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Explore exciting job opportunities in the vibrant area around Cypress, California! Nestled in Orange County, this region offers a perfect blend of picturesque beaches, bustling cities, and stunning landscapes. With renowned landmarks like Knott's Berry Farm and the beautiful Bolsa Chica State Beach, Cypress provides a unique backdrop for your career growth. Enjoy the local cuisine, catch a show at the Cerritos Center for the Performing Arts, or cheer for the Anaheim Ducks at the Honda Center. Discover the charm of this area while advancing your career – start your job search today!
