Director of Quality Assurance

Torrance, CA 90509

Employment Type: Perm Job Category: QA Manager Job Number: 23483

Job Description

Salary: 140-150k base


· Directly responsible for the development, updating, and control of the Quality Management System

· Ensure that new and revised customer and regulatory quality requirements are incorporated within the system as required and followed.

· Responsible for the proper communication of the Quality Management System changes, including but not limited to training personnel on new or revised requirements or systems.

· Directs the activities of the Quality Manager, Quality Supervisors and Quality Engineers. Provides technical expertise and guidance regarding day-to-day activities and quality initiatives.

· Works with top and middle level management to initiate actions necessary to ensure that customer, statutory and regulatory requirements are fulfilled.

· Responsible for the organization and supervision of Quality, Engineering, Inspection and Laboratory staff.

· Monitors competency and organization of the personnel whose activities affect product quality within quality organization.

· Ensures the quality, clarity, accuracy, and control of Quality, Manufacturing and Engineering documents which govern the products being produced.

· Ensures that procedures used in the purchasing of materials, supplies, and services related to product quality comply with company and contractual requirements.

· Maintains the metrics and manages supplier and vendor performance as established in the Quality Management System and best practices.

· Responsible for coordinating and facilitating resolution of quality concerns and issues. Key focal and site leader of the management team during a quality crisis and deploys quality crisis tools to manage the incident.

· Assist in performing internal audits and execution to US audit plans.

· Assist in performing supplier base audits, surveillance and qualifications.

· Maintains historical data of Corrective Actions for internal and external issues.

· Identifies cross-training opportunities between lab, inspection, NDT and gage issuance personnel. Implements training and monitors compliance following training.

· Oversees the calibration, maintenance and repairs of laboratory equipment in a manner to have minimum impact on operations.

· Evaluates and recommends laboratory equipment upgrades and purchases

· Responds to customer inquiries in regard to product quality inquiries.

· Leads root cause analysis and corrective action on product quality issues

· Other duties may be assigned.



To perform the job successfully, an individual should demonstrate the following competencies:

· Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows, Quality Management Systems, Root Cause Analysis, Failure Analysis, implements and uses Six Sigma/ SPC and develops SOP’S (Standard Operating Procedures).

· Technical Skills – Understands and has working knowledge of ISO 9001, AS 9100, NADCAP, Mil-Specs, ITAR, Aerospace specification, metallurgy, processing (heat treat and plating); Able to clearly share expertise and transfer technical knowledge to others; Management of problem-solving team; Communicates technical knowledge and expertise with customers to instill confidence regarding quality function.


Supervisory Responsibilities:

Directly supervises Quality Supervisor(s) and Quality Engineers. Responsible for the overall direction, coordination, and evaluation of the Quality Department.

Manages assigned areas of responsibilities in accordance with the organization’s policies and applicable laws. Managerial responsibilities include but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


Education and/or Experience

· Bachelor’s Degree required in related field with a minimum 10 years directly related experience.

· Quality Management experience in a related field

· Excellent communication skills

· Technical writing experience

· Preferred CQE and/or CQA certified

· Six Sigma - Green Belt certified highly desired. Strong drafting skills, excellent problem-solving skills and ability to work within a team. Lean Six Sigma preferred.

· Knowledge of manufacturing methods, metallurgy, Quality system Design, documentation

· Quality Management System Development and Implementation



Computer Skills

To perform this job successfully, an individual should have basic ERP system knowledge and be well versed in computer office applications such as Spreadsheets, Databases, and Word Processing software.

Mathematical Skills

Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, Statistical Process Control (SPC), Six-Sigma, correlation techniques, and sampling theory.

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