Field Service Engineer (2nd Shift)- Santa Clara, CA
3131 Jay Street, Suite 101 Santa Clara, CA 95054 US
- This Engineer position is responsible for providing field service engineering activities to Company customers independently
- This position troubleshoots more complicated products and problems.
- Essential Job Functions Field Service Engineering
- Receives service calls from customer.
- Determines customer need or problem and responds accordingly.
- May provide over-the-phone consultation and advice to customer, may need to respond to emergency customer situation or may schedule and repair Company’s products at customer site.
- Performs preventative maintenance on Company products.
- Establishes and manages a local maintenance service s