SCOM Engineer

Costa Mesa, CA 92626

Employment Type: Perm Job Category: Infrastructure Job Number: 24020

Job Description

Position: System Center Operations Manager (SCOM) Engineer

  • Design and deploy SCOM infrastructure: Configuration of management packs, rules, and monitors to monitor applications, servers, networks, and databases.
  • Create custom management packs: Using Silect MP Studio 3rd party tool.
  • Monitor and troubleshoot SCOM systems: Proactive monitoring, issue identification, investigation, and resolution to maintain a stable and secure IT environment.
  • Develop and maintain management packs: Tailoring packs to the organization's applications, services, and infrastructure to ensure comprehensive monitoring.
  • Collaborate with cross-functional teams: Work with IT teams, system administrators, developers, and stakeholders to understand requirements and implement monitoring solutions.
  • Continuous improvement and best practices: Stay updated with SCOM features, tools, and best practices to enhance system performance, reliability, and security. Contribute to operational policies and standards.
  • Documentation and reporting: Maintain accurate SCOM documentation and generate regular reports on system performance.
  • Manage services overview dashboards solution: Martello IQ/Gizmo.
  • Provide 24x7 support as needed.


  • 3+ years recent IT experience with extensive knowledge of SCOM or similar monitoring solutions.
  • Proficiency in Windows Server 2016 or newer, Active Directory, and Windows OS administration.
  • General knowledge of Systems Security best practices.
  • Strong customer service skills.

  • 5+ years recent IT experience.
  • Proficient in Device Management using SCCM/MS Intune.
  • Experience with License management, SQL queries, and Excel data consolidation.
  • Familiarity with Microsoft Teams, Planner, Project, Azure Monitor, and Sentinel.

Education: Bachelor’s Degree or 3+ years relevant work experience in Computer Science or Information Technology related field.

License and Certification: MCP, MCSA, MCSE certification preferred.

Computer/Software Knowledge:
  • Required: Microsoft Windows OS/Server OS/Office Suite experience.
  • Preferred: Azure Infrastructure, Cloud Technology, Visio Documentation.

Work Environment:
  • Hybrid work policy (minimum three days in-office, rest from home, subject to change).
  • Possible overtime required.

Travel Requirements: Less than 10%.

Compensation: $56.00 to $74.00 per hour.

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