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ServiceNow Developer/Engineer
N/A Chanlder, AZ 85286 US
Job Description
Title: ServiceNow Developer / Engineer – CMDB Focus
Contract Duration: 6 months
Pay Rate: $40–$50/hr
Location: Greater Phoenix Area (Hybrid)
Position Overview
We are seeking a skilled ServiceNow Developer / Engineer with hands-on experience in the Configuration Management Database (CMDB) to join a dynamic IT team. This role focuses on designing, configuring, and optimizing CMDB-related solutions to improve data accuracy, automate discovery, and support IT Service Management (ITSM), IT Operations Management (ITOM), and Asset Management capabilities.
The position is contract-based for 6 months, with hybrid work options in the Greater Phoenix area.
Key Responsibilities
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Design, develop, and implement ServiceNow solutions, with a focus on CMDB, Discovery, and Service Mapping.
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Integrate CMDB data with ITSM, ITOM, and Asset Management modules to enhance operational efficiency.
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Configure identification and reconciliation rules, CI classes, and relationship models.
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Develop and maintain automation scripts using JavaScript, Glide APIs, Flow Designer, and Orchestration tools.
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Conduct CMDB audits, data analysis, and reconciliation to ensure data integrity.
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Collaborate with stakeholders to define requirements, estimate work, and deliver technical solutions.
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Troubleshoot and resolve issues related to CMDB data, integrations, and platform performance.
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Support platform upgrades, patching, and continuous improvement initiatives.
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Participate in Agile ceremonies including sprint planning, demos, and retrospectives.
Required Skills & Experience
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3+ years of hands-on ServiceNow development or engineering experience.
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Strong understanding of CMDB structure, CI relationships, and Discovery patterns.
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Proficiency with JavaScript, Glide APIs, Flow Designer, and ServiceNow platform configuration.
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Experience with one or more ServiceNow modules: ITSM, ITOM, ITAM, or SAM.
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Knowledge of Discovery, MID Server configuration, and integration protocols (REST, SOAP, JDBC, etc.).
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Ability to create technical documentation and solution design specifications.
Why This Role is a Great Opportunity
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Work with a fast-growing enterprise IT team on critical ServiceNow projects.
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Collaborate directly with architects and delivery leads on enterprise-level initiatives.
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Gain exposure to multiple ServiceNow modules and integration scenarios.
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Hybrid work arrangement in the Greater Phoenix area.
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Competitive contract pay and opportunity to extend or convert to longer-term engagement.