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System Engineer
217 Billings Farm Road White River Junction, VT 05001 US
Job Description
As part of our client's team, you will help support all internal computer-related hardware, software, and networking for a single site as well as a sizable remote workforce.Â
Principle Duties and Responsibilities
- End-user support for both hardware and software. Hardware includes the installation and maintenance of computer equipment. Software includes installation and support of PC operating systems and applications.
- Computer operations, including data backup and restoration, etc.
- Systems administration, including moves, adds and changes to domain users, monitoring of server systems utilization, management of disk storage, application installations, etc.
- Network administration, includes all network hardware.
- Helpdesk Ticketing – Part of triage effort for ticket resolution
- Local application support – Office365, etc.
- Enterprise application support – Active Directory, Azure, AWS, VoIP(3cx), Anti-virus, SQL, etc.
- Implementation and administration of enterprise level applications and related database administration – Helping define parameters needed for new ERP system, automating manual processes, systems integration, etc
- Other duties as assigned.
Education and Experience
Education:Â Â Â Â Â BS in Information Systems related degree, certifications in related fields and/or equivalent experience.
Experience:Â Â Â Â A minimum of 5 years experience in computer support and administration fields. Experience working with databases and related administrative tasks.
Abilities:        Significant technical-related troubleshooting skills for both hardware and software. Excellent communication and interpersonal skills. Ability to work with all levels of the organization.Â
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