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Systems Engineer
210 Celebration Place celebration, FL 34747 US
Job Description
On-site 4x/ week in Celebration, FL
2 Openings
Must Haves:
- 3 years of experience as a System Engineer working in an enterprise level environment
- Experience managing Windows, MacOS, Android and iOS devices and strong knowledge of these same operating systems
- SCCM experience for monitoring network devices
- Hands-on experience with hardware installs including PCs, cabling, peripherals
- Experience with ServiceNow, Jira, or other ticketing tools
- Self-starter with the ability to take initiative with minimal direction
Pluses:
- Prior maritime experience from a technology perspective
- AirWatch, WorkSpaceOne, JAMF, MECM experience (monitoring tools)
- AWX, AppDynamics, Solarwinds
- Azure DevOps
- Powersehll, YAML, Ruby or other scripting languages
Day to Day:
The Systems Engineer will be part of a team focused on device management and operations support for our ships, private islands, and on-site offices and locations. The engineer will provide technical support for endpoints including, but not limited to PCs, MacOS, Android, iOS, Linux, printers, antennas, and much more. Experience centrally managing PCs and other devices in an enterprise environment is strongly preferred.
This is a “hands-on” operations position. The role includes physical labor including packing/unpacking hardware, assembling and transporting/shipping to its destination, and managing repairs. Other logistics include purchasing, vendor management, and user administration. Candidate should have excellent verbal and written communication skills, and be able to work independently as a self-starter, utilize good time management skills, and function well within a diverse team.
- Install, configure, and manage shipboard endpoints such as PCs, mobile devices, printers, and other smart devices.
- Manage software deployment via MECM, AirWatch, and other endpoint management tools.
- Create new user accounts and groups in Active Directory, Service Now, and other user management tools
- Provide on-site and remote technical support for applications and hardware on our ships and on-shore sites
- Warehouse logistics including processing equipment repairs and shipping project hardware
- Purchase hardware for projects or replacements
- Unpackage and assemble equipment at our warehouse and other site locations
- Travel to remote ports to setup embarkation equipment and provide training and
technical support
- Work with our business partners to plan, design, and implement new projects
- Work closely with critical shipboard officers to keep them apprised of projects and collaborate with them as appropriate
- Partner with application teams to deploy and manage apps and systems across the fleet
