https://JOBS.PROSUM.COM/ en-us Field Service Engineer
Location: Hillsboro, OR

Summary:

As a Field Service Engineer, you will be responsible for providing independent field service engineering activities to Company customers. This role involves troubleshooting more complicated products and problems, responding to service calls, and performing preventative maintenance on Company products.

Essential Job Functions:

1. Receive service calls from customers.
2. Determine customer needs or problems and respond accordingly.
3. Provide over-the-phone consultation and advice to customers.
4. Respond to emergency customer situations.
5. Schedule and repair Company’s products at customer sites.
6. Perform preventative maintenance on Company products.
7. Establish and manage a local maintenance service.

Requirements for the Role:

• Bachelor’s Degree
• Electrical, Electronics, Manufacturing, Mechanical, Physics, Materials Science - if a candidate has a Chemistry degree, that is fine, but they must be an engineer as a FSE or the other titles above

• 2 - 5 years of professional engineering experience.
• Hands on engineering experience.
• Engineering for semiconductor (installation, maintenance, repair, sustaining, and troubleshooting)
• Working experience with hand tools, oscilloscope, digital voltmeter, etc.
• Experience in cleanroom
• Nice to have: Strong knowledge of photomask, MASK INSPECTION, inspection, metrology (you can write EUV or DUV), lithography, optical, camera, lasers and robotics.
  Salary: $87,500-$93,500
  

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Field Service Engineer

Overview

This junior-level engineer position for our client is responsible for providing field service engineering activities to Company customers independently. This position troubleshoots more complicated products and problems.

Essential Job Functions

• Field Service Engineering
• Receives service calls from customer.
• Determines customer need or problem and responds accordingly.
• May provide over-the-phone consultation and advice to customer, may need to respond to emergency customer situation or may schedule and repair Company’s products at customer site.
• Performs preventative maintenance on Company products.
• Establishes and manages a local maintenance service 

Requirements for the Role: 

• 2 - 5 years of professional engineering experience
• Hands on engineering experience; Engineering for semiconductor (installation, maintenance, repair)
• Working experience with hand tools, oscilloscope, digital voltmeter, etc.
• Nice to have: Strong knowledge of photomask, MASK INSPECTION, inspection, metrology (you can write EUV or DUV), lithography, optical, camera, lasers and robotics. Not required now but bonus/preferred 
• Bachelor’s Degree
• Bachelor's degree required
• Electrical, Electronics, Manufacturing, Mechanical, Physics, Materials Science, Computer Engineering

]]> Mon, 05 Aug 2024 00:00:00 PDT 0 Field Service Engineer -Night shift  Our client is hiring full-time Night Shift Field Service Engineers in North Phoenix, AZ. The base salary is approximately $90,000–$95,000, with total compensation reaching up to $115,000 depending on experience. Additional compensation includes night shift allowances and gas stipends. The work environment is a mix of onsite (company office and client sites) and remote.
Job Summary

This engineering position for our client is responsible for providing field service engineering activities to the company's customers independently. This position troubleshoots more complicated products and problems.

Essential Job Functions

• Field Service Engineering
• Receives service calls from customer.
• Determines customer need or problem and responds accordingly.
• May provide over-the-phone consultation and advice to customer, may need to respond to emergency customer situation or may schedule and repair the company's products at customer site.
• Performs preventative maintenance on company products.
• Establishes and manages a local maintenance service 

Requirements for the Role: 

• Night shift experience
• High school diploma, AA degrees, and tech schooling degrees are welcomed
• 5+ years as an engineer or technician within semiconductor environments
• Hands on engineering experience; Engineering for semiconductor (installation, maintenance, repair)
• Working experience with hand tools, oscilloscope, digital voltmeter, etc.
• Cleanroom experience
• Nice to have: Strong knowledge of photomask, MASK INSPECTION, inspection, metrology (you can write EUV or DUV), lithography, optical, camera, lasers and robotics. Not required now but bonus/preferred 

]]> Wed, 19 Mar 2025 00:00:00 PDT 0 Job Title:  Field Service Engineer II
Salary Range: $95,000-$110,000

Job Summary: The Field Service Engineer is responsible for providing independent field service engineering activities to Company customers. This entry-level position involves troubleshooting complex products and problems, responding to service calls, providing over-the-phone consultation, scheduling and performing repairs on Company products at customer sites, and conducting preventative maintenance. The Field Service Engineer also establishes and manages a local maintenance service.

Essential Job Functions - Field Service Engineering:

1. Receive service calls from customers.
2. Determine customer needs or problems and respond accordingly.
3. Provide over-the-phone consultation and advice to customers.
4. Respond to emergency customer situations.
5. Schedule and perform repairs on Company products at customer sites.
6. Perform preventative maintenance on Company products.
7. Establish and manage a local maintenance service.

Qualifications for the Role:

1. Bachelor's degree in Engineering or related field.
2. Relevant internship or work experience in a similar role is a plus.
3. Strong technical and analytical skills.
4. Excellent problem-solving abilities.
5. Ability to work independently and in a team.
6. Effective communication skills for customer interactions.
7. Willingness to respond to emergency situations and travel as needed.
8. Knowledge of preventive maintenance procedures.

 
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