https://JOBS.PROSUM.COM/ en-us Field Service Engineer
Location: Hillsboro, OR

Summary:

As a Field Service Engineer, you will be responsible for providing independent field service engineering activities to Company customers. This role involves troubleshooting more complicated products and problems, responding to service calls, and performing preventative maintenance on Company products.

Essential Job Functions:

1. Receive service calls from customers.
2. Determine customer needs or problems and respond accordingly.
3. Provide over-the-phone consultation and advice to customers.
4. Respond to emergency customer situations.
5. Schedule and repair Company’s products at customer sites.
6. Perform preventative maintenance on Company products.
7. Establish and manage a local maintenance service.

Requirements for the Role:

• Bachelor’s Degree
• Electrical, Electronics, Manufacturing, Mechanical, Physics, Materials Science - if a candidate has a Chemistry degree, that is fine, but they must be an engineer as a FSE or the other titles above

• 2 - 5 years of professional engineering experience.
• Hands on engineering experience.
• Engineering for semiconductor (installation, maintenance, repair, sustaining, and troubleshooting)
• Working experience with hand tools, oscilloscope, digital voltmeter, etc.
• Experience in cleanroom
• Nice to have: Strong knowledge of photomask, MASK INSPECTION, inspection, metrology (you can write EUV or DUV), lithography, optical, camera, lasers and robotics.
  Salary: $87,500-$93,500
  

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Field Service Engineer

Overview

This junior-level engineer position for our client is responsible for providing field service engineering activities to Company customers independently. This position troubleshoots more complicated products and problems.

Essential Job Functions

• Field Service Engineering
• Receives service calls from customer.
• Determines customer need or problem and responds accordingly.
• May provide over-the-phone consultation and advice to customer, may need to respond to emergency customer situation or may schedule and repair Company’s products at customer site.
• Performs preventative maintenance on Company products.
• Establishes and manages a local maintenance service 

Requirements for the Role: 

• 2 - 5 years of professional engineering experience
• Hands on engineering experience; Engineering for semiconductor (installation, maintenance, repair)
• Working experience with hand tools, oscilloscope, digital voltmeter, etc.
• Nice to have: Strong knowledge of photomask, MASK INSPECTION, inspection, metrology (you can write EUV or DUV), lithography, optical, camera, lasers and robotics. Not required now but bonus/preferred 
• Bachelor’s Degree
• Bachelor's degree required
• Electrical, Electronics, Manufacturing, Mechanical, Physics, Materials Science, Computer Engineering

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